The Airport maps can detect the user’s location and provide point to point navigation

Dubai: Emirates airline has recently launched a new feature on its app. It is called Airport maps this app allows customers to navigate seamlessly through the airport.

The app Airport maps help to detect the user’s location (via Bluetooth and wifi). Besides that, it provides point to point navigation through all touchpoints of the airport. These touchpoints include check-in desks, Emirates lounges, shops, restaurants or ATMs in the airport.

This Emirates app is supported by 19 languages, and currently, it has 1.5 million active users each month and allows customers to search, book and manage their flights as well as their Emirates Skywards accounts.

The new feature maps out Emirates’ hub — Dubai International Airport’s Terminal 3 — and also includes major airports in the Emirates network — London Heathrow, London Gatwick and Hong Kong International airport.

Some 90 million passengers transit through Dubai International Airport each year. The wayfinding technology was introduced for the convenience and a world-class customer experience at every touchpoint of the Emirates journey.

In the last year, the Emirates app was enhanced with new technology allowing customers to create bespoke playlists of their in-flight entertainment ahead of their travels and sync it to their seats once onboard, providing a world-class travel experience.

Last year, Emirates introduced 3D seat models and became the first airline to introduce web virtual reality (VR) technology on its digital platform. The 3D seat model is a visualization engine that displays an immersive 3D 360-degree view of the interior of the Emirates A380 and all the Emirates B777 aircraft types.

The Emirates app can be downloaded on iOS or Android devices.